Frequently Asked Questions about our jewelry items:
Are the sterling silver and gold items real? Are they stamped?
All precious metals are genuine. We check every item for stamps, although they mean nothing in regard to actual metal content. We acid test all the items because so many are fake. This is a two step process. If an item is highly suspicious, we go beyond the scratch test to ensure it isn’t just heavily plated and lacquered. Because we take photos of hundreds of items each week, 1500 pictures every 3 days to be exact, sometimes the stamps don’t make it into the photos. If you find our tests to be inaccurate or we have made a mistake, you are welcome to return the item at our expense. We only ask you understand the mistakes are not intentional and we hope you choose to give good feedback for our stellar service.
Do you sell wholesale?
Yes, Malena can put a reseller’s costume box together for you. We don’t do much wholesale for precious metals because we buy them for higher prices than most and we want to sell them as inexpensively as possible for our customers.
Do you combine shipping?
Yes, we combine shipping. We do not mark up our shipping and only charge actual cost. If you buy 6 pairs of lightweight earrings, you will probably only paid $3.49 in shipping. Usually the box weighs more than the jewelry items. For more interesting posts read here this new blog post with some bicycle kickstand reviews.
What is a BEST OFFER?
We start the item at a very low price, usually a dollar or two more than what we paid for it. Auctions always go up. If you want to buy it now and not wait, submit an offer OVER starting bid, not below. Most offers over the gram weight number are approved.
If I see an item on ebay can you take it down and sell it to me privately?
No. Once the item is listed on ebay, it must be sold on ebay. If you want local pick up for those of you who know me, just let me know and I can update the system as paid when I see you.
Any other questions you have, just send me an email or a text at: [email protected] 413-512-3714
Thanks for shopping with us. No one sells jewelry for a lower price, no one!