This is where you should answer the most common questions prospective customers might have. It’s a good idea to cover things like your return policy, product warranty info, shipping and returns, etc. Check out the examples below.


Do I need to make an appointment to sell my items?

No, you can come to our store during business hours and we are happy to accommodate you. We will look at anything you bring. If we are not interested in buying your items, we can give you suggestions on where to sell them.

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What’s your return policy?

We sell mostly on ebay. Click here to see our listed items! Ebay has a 30 day return policy. If you buy something from the store and it is broken or damaged, we are happy to accept the return.


Do you ship oversees and to P.O. boxes?

Yes, we’ll ship your package anywhere that can accept deliveries.


Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions Monday- Saturday 10:30-4:30pm and Sundays 1-4pm. Call 413-512-3714 to speak with the store manager.